yesterday, i let someone lead my way. i already had a lot of things planned out but decided to go with the flow. and you know what? it lead me to the right path. i went to startek together with james to apply for either a tsr/csr.
i was very edgy while i was there. one, because i sort of forgot that i already applied with that company online. i figured, if they didn't give me a call before, then why would they consider hiring me now? but as luck would put it, i got to move on to the next step, which was the online test.
since i signed up for the position of a tsr/csr, my test was composed of computer navigation, listening skills, grammar, typing, sales and lastly technical. i was very surprised with the technical exam because most of it was about html,commands and what-have-you's. in other words, computer jargons which i don't know what the hell means! the tech exam alone was 50 items, 50-what-the-hell-am-i-doing-here questions! i tried my best to answer it. i was never a techie person and my only tech support experience was with MLB.
after the exam, we were all sent back to the lobby to wait for the results. they were calling out names and giving out small notes. you can see some of them leaving after reading the note. i thought, i so do not want to get that note. fortunately, we didn't. out of 12, there were only 7 of us left - me and james included.
after a half an hour of waiting, my name was called again. i was asked to take a written exam -- a written tech exam. i wanted to appeal already but held back. i didn't want to jeopardize my application. the first page was all about codes and everything. i knew i was gonna fail the exam. however, the second page was all about wifi and internet connections. now, those are tech questions that i already knew.
after finishing the exam, i was asked to wait again. james was already done with his interview and was told that he is being considered for another account but would have to wait till they have the account set up. i felt sad because i was really hoping james would get the job. he needs it more than i do.
my name got called in. i finally had the guts to tell the interviewer that i wasn't really a techie person and would prefer to be assigned to customer service instead. she understood my concern but told me that i did pass the tech exam. (wahahahaha!) anyway, we got to warm up a little and the interview came out smoothly. she kept telling me how she would like to see me promoted if i get hired. i saw it as a good sign. i was kinda worried though when she said that after the voice assessment i would be scheduled for the final interview which may happen after 2 days, sometimes 5.
i did the online survey first, then was called in for the voice assessment. before we started, the lady who assisted me with the assessment told me to come back at 11 the next day for my final interview. i was so elated. seems like i didn't have to wait that long after all.
i got to finish my final interview today, which also turned out well, and left the building with the job offer on my hand. thank you, lord!
the training would start next month, which would give me ample time to finish my 15 days notice and finalize my resignation with mlb.
i sure am glad i followed james' lead. although he didn't get the job, it sort of brought us new hope since now we have to concentrate on him finding a job too. and i know it's gonna happen soon.
i was very edgy while i was there. one, because i sort of forgot that i already applied with that company online. i figured, if they didn't give me a call before, then why would they consider hiring me now? but as luck would put it, i got to move on to the next step, which was the online test.
since i signed up for the position of a tsr/csr, my test was composed of computer navigation, listening skills, grammar, typing, sales and lastly technical. i was very surprised with the technical exam because most of it was about html,commands and what-have-you's. in other words, computer jargons which i don't know what the hell means! the tech exam alone was 50 items, 50-what-the-hell-am-i-doing-here questions! i tried my best to answer it. i was never a techie person and my only tech support experience was with MLB.
after the exam, we were all sent back to the lobby to wait for the results. they were calling out names and giving out small notes. you can see some of them leaving after reading the note. i thought, i so do not want to get that note. fortunately, we didn't. out of 12, there were only 7 of us left - me and james included.
after a half an hour of waiting, my name was called again. i was asked to take a written exam -- a written tech exam. i wanted to appeal already but held back. i didn't want to jeopardize my application. the first page was all about codes and everything. i knew i was gonna fail the exam. however, the second page was all about wifi and internet connections. now, those are tech questions that i already knew.
after finishing the exam, i was asked to wait again. james was already done with his interview and was told that he is being considered for another account but would have to wait till they have the account set up. i felt sad because i was really hoping james would get the job. he needs it more than i do.
my name got called in. i finally had the guts to tell the interviewer that i wasn't really a techie person and would prefer to be assigned to customer service instead. she understood my concern but told me that i did pass the tech exam. (wahahahaha!) anyway, we got to warm up a little and the interview came out smoothly. she kept telling me how she would like to see me promoted if i get hired. i saw it as a good sign. i was kinda worried though when she said that after the voice assessment i would be scheduled for the final interview which may happen after 2 days, sometimes 5.
i did the online survey first, then was called in for the voice assessment. before we started, the lady who assisted me with the assessment told me to come back at 11 the next day for my final interview. i was so elated. seems like i didn't have to wait that long after all.
i got to finish my final interview today, which also turned out well, and left the building with the job offer on my hand. thank you, lord!
the training would start next month, which would give me ample time to finish my 15 days notice and finalize my resignation with mlb.
i sure am glad i followed james' lead. although he didn't get the job, it sort of brought us new hope since now we have to concentrate on him finding a job too. and i know it's gonna happen soon.
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